Introduction
At Alban Decorating Group, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or contacting us directly.
By using our website, you agree to the terms of this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, phone number, and any message you send through our contact or quote request forms.
- Non-Personal Information: including browser type, device information, and pages visited, collected automatically through basic website analytics tools (no tracking cookies).
How We Use Your Information
We use your information to:
- Respond to your inquiries and provide quotes.
- Manage appointments, services, and customer communication.
- Improve our website and user experience.
- Comply with legal obligations.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Data Storage and Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure. Your data is stored securely and only for as long as necessary to fulfil the purposes outlined in this policy.
Your Rights
Under UK data protection laws (GDPR), you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your information.
- Withdraw consent at any time.
To exercise any of these rights, please contact us using the email below.
Third-Party Links
Our website may contain links to external websites. Please note that we are not responsible for the privacy practices or content of those sites.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
📧 info@albandecoratinggroup.com
📍 Hertfordshire, United Kingdom
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: November 2025